Room Attendant (Test Job)
Job Description
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The franchised Days Inn by Wyndham location in Ronks , Pennsylvania is seeking a Room Attendant (Test Job) to join its team at the Days Inn by Wyndham Lancaster PA Dutch Country.
The Role
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
What you'll do
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for "Lost and Found" according to the standards.
- Ensure overall guest satisfaction.
You'll be successful if you have
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Required Qualifications/Experience
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
To apply, please email your resume to dummyemail@email.com for consideration. << edit hyperlink to insert job information, same as above.
Brand: Days Inn by Wyndham
Location: Ronks , Pennsylvania , United States of America , 17572
Employment Status: Full-time
Hourly Rate / Salary: insert if provided on job posting request; otherwise, remove line
This job posting is provided by Wyndham Hotel Group, LLC (“WHG”) as a courtesy to an independently owned and operated hotel under one of WHG’s hotel franchising subsidiaries. WHG disclaims any responsibility for the content or accuracy of this job posting.
If you apply for employment as a result of a posting on this site, you are submitting your information for potential employment opportunities with an independently owned and operated hotel which is a franchisee of a subsidiary of WHG. If hired, you will be an employee of the franchisee, not of WHG or any of its subsidiaries.
Franchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from Wyndham or other franchisees. Only the franchisee is responsible for employment matters at the hotel including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. All decisions regarding employment with a franchisee are in the sole and absolute discretion of the franchisee, and not WHG or any of its subsidiaries.
WHG will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
Application Instructions
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