Night Auditor (Franchise)
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The franchised La Quinta by Wyndham location in Hollywood, Florida is seeking a Night Auditor (Franchise) to join its team at the La Quinta by Wyndham Ft. Lauderdale - Airport.
The Role
We are seeking a reliable and customer-focused Night Auditor to join our team. As the first point of contact for our guests during overnight hours, you will be responsible for delivering excellent guest service, ensuring smooth front desk operations, and balancing daily hotel accounts. This role also includes light food and beverage duties, such as setting up the breakfast area for the following morning.
What you'll do
- Greet and register guests, process check-ins/check-outs, and manage reservations.
- Provide information about hotel services, local attractions, and amenities.
- Perform nightly audit of hotel accounts, ensuring accuracy in daily reports and postings.
- Balance and reconcile all financial transactions, prepare and file required reports.
- Monitor the property overnight for security and safety, addressing guest needs promptly.
- Handle guest inquiries, concerns, or complaints in a professional and timely manner.
- Assist with preparing the breakfast area by setting up items and ensuring readiness for guests.
- Follow brand standards, policies, and procedures to ensure quality service and guest satisfaction.
You'll be successful if you have
- Previous front desk, customer service, or hospitality experience preferred.
- Strong attention to detail and organizational skills.
- Ability to work independently with minimal supervision during overnight shifts.
- Excellent communication and problem-solving skills.
- Basic computer skills and familiarity with hotel property management systems (PMS) a plus.
- Flexibility to work overnight shifts, weekends, and holidays.
Required Qualifications/Experience
- Hotel Front Desk or Auditor: 1 year (Required).
Benefits
- 401(k) matching, Health insurance, Vision insurance, Dental insurance, Vacation, Employee discounts.
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Brand: La Quinta by Wyndham
Location: Hollywood, Florida, United States, 33020
Employment Status: Full-time
Pay: $15-$16.50 hour
This job posting is provided by Wyndham Hotels & Resorts, Inc. and its affiliated entities (collectively, “WHR”) as a courtesy to an independently owned and operated hotel under one of WHR’s hotel franchising subsidiaries (“WHR Subsidiaries”) (WHR and WHR Subsidiaries collectively, the “WHR Entities”). The WHR Entities disclaim any responsibility for the content or accuracy of this job posting.
If you apply for employment as a result of a posting on this site, you are submitting your information for potential employment opportunities with an independently owned and operated hotel which is a franchisee of a WHR Subsidiary. If hired, you will be an employee of the franchisee, not of any of the WHR Entities.
Franchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from the WHR Entities or other franchisees. The WHR Entities are not responsible for employment matters at the hotel such as hiring, firing, discipline, supervision, staffing, scheduling, wages or benefits. All decisions regarding employment with a franchisee are in the discretion of the franchisee, and not any of the WHR Entities.
None of the WHR Entities will receive a copy of your employment application and none will have any involvement in any hiring or other employment decisions.