Job Description

APPLY

The franchised Days Inn by Wyndham location in San Diego, California is seeking a Front Office Manager (Franchise) to join its team at the Days Inn by Wyndham San Diego Hotel Circle.

The Role

We are seeking a highly motivated and experienced Front Office Manager to oversee the daily operations of our hotel's front desk. As the Front Office Manager, you will be responsible for ensuring exceptional guest service, managing the front desk staff, and maintaining accurate records. You will play a key role in ensuring that our guests have a memorable and enjoyable stay at our hotel. This position reports directly to the General Manager.

What you'll do

Manage and supervise the front desk staff, ensuring that they provide exceptional guest service at all times
Oversee the daily operations of the front desk, including check-in, check-out, and guest inquiries
Maintain accurate records of guest information, room availability, and financial transactions
Resolve guest complaints and issues in a timely and professional manner
Collaborate with other departments to ensure a seamless guest experience

You'll be successful if you have

As the Front Office Manager, you will utilize your exceptional communication and interpersonal skills to provide outstanding guest service and manage the front desk staff. Your strong leadership and problem-solving abilities will be essential in resolving guest complaints and ensuring a seamless guest experience. Proficiency in Microsoft Office and hotel management software will be necessary to maintain accurate records and manage daily operations. Fluency in a second language, while not required, would be beneficial in communicating with guests from diverse backgrounds.

Required Qualifications/Experience

  • 3+ years of experience in a front office management role
  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Proficient in Microsoft Office and hotel management software

APPLY

Brand: Days Inn by Wyndham
Location: San Diego, California, United States, 92108
Employment Status: Full-time
Pay: $73,000

This job posting is provided by Wyndham Hotels & Resorts, Inc. and its affiliated entities (collectively, “WHR”) as a courtesy to an independently owned and operated hotel under one of WHR’s hotel franchising subsidiaries (“WHR Subsidiaries”) (WHR and WHR Subsidiaries collectively, the “WHR Entities”). The WHR Entities disclaim any responsibility for the content or accuracy of this job posting.

If you apply for employment as a result of a posting on this site, you are submitting your information for potential employment opportunities with an independently owned and operated hotel which is a franchisee of a WHR Subsidiary. If hired, you will be an employee of the franchisee, not of any of the WHR Entities.

Franchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from the WHR Entities or other franchisees. The WHR Entities are not responsible for employment matters at the hotel such as hiring, firing, discipline, supervision, staffing, scheduling, wages or benefits. All decisions regarding employment with a franchisee are in the discretion of the franchisee, and not any of the WHR Entities.

None of the WHR Entities will receive a copy of your employment application and none will have any involvement in any hiring or other employment decisions.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online